How Did We Do?

How Did We Do?

Please help us to maintain the high levels of service that we strive for by completing this short survey
on the quality of the account and programme management that you experienced from our team.

     
    Please rate the following questions on a 1-5 scale, with 1 being poor and 5 being excellent.

    Programme Team

    Please rate the level of the support received from the Programme’s Team following MTD's receipt of signed training confirmation:

    Initial contact to confirm your training programme details was within 48 hours of returned contract:

    Communication was clear and regular throughout:

    Any programme changes, issues or concerns were dealt with quickly and efficiently:

    Response time to any queries:

    All agreed actions/tasks were completed in line with requested requirements and deadlines:

    Overall Programme Management:

    Trainer

    Please rate the trainer(s) based on your direct contact throughout the programme:

    Initial contact was within 48 hours and we were offered a Discovery Call:

    The Discovery Call was useful, and the trainer fully understood our requirements:

    Any agreed changes or updates to content were confirmed and actioned:

    The trainer was knowledgeable and understood our business:

    The delivery of the programme was interactive and included a variety of teaching techniques:

    The training was aligned to our business and/or industry where possible:

    Overall delivery score:

    MTD Training Group

    How did you hear about MTD Training?

    Would you work with MTD Training again?

    Please provide reasons for your selection below:

    Would you recommend MTD Training?

    Please provide reasons for your selection below:

    Are there any areas in which MTD Training can do better?

    Any additional comments you’d like to leave us?

    Thank you so much for taking the time to complete this survey. We are always looking for ways to improve our services and this survey is used internally to do just that.

    One last favour to ask please. We'd love it if you could also leave us a google review so that any feedback you have for us is seen externally and is able to help others who are thinking of using our services.

    Please use this link (opens in a new tab), it's really quick and simple to do and we'd really appreciate it. Don't forget to click submit below too.

    That’s it from me!! Thanks again and we hope to work with you in the future. Kelli - COO at MTD Training.